USA and Canada
+1 775 453-03-25
3983 S. McCarran Blvd.
Reno, NV 89502, USA
per. Pionersky, 31
Rubtsovsk, Altai region
Before sending the equipment for repair, please contact to our Customer Service for the required documentation.
Our company is gradually expanding its network of service centers and before sending us your product by mail, please contact the Lab599 support service to get the current delivery address and current information on the cost of repairs and terms. You can contact us by email at firstname.lastname@example.org. For parcels sent without prior approval, an additional shipping fee will be charged to the place of repair.
Lab599 provides a one-year limited warranty on its products.
This warranty applies to the original end-use purchaser of the Lab599 product as reported to Lab599 at the time of ordering. This warranty does not apply to Lab599 products transferred by the purchaser to a third party by sale, gift, or other method not notified to Lab599 at the time of the original order. If the Lab599 product is purchased indirectly from a third party, the third party's name and address must be provided at the time of ordering to ensure the warranty coverage.
During the first year from the date of purchase, Lab599 will perform diagnostics,warranty repairs and / or replacement of defective or missing parts (pay-as-you-go) free of charge. Buyer pays for shipping the product to the Lab599's Service Center for warranty repairs.
For equipment under warranty, return shipping is paid by Lab599. The delivery service will be chosen by Lab599 according to convenience. The shipping cost of the equipment that is not subject to warranty repair is borne by the owner.
The warranty does not cover non-Lab599 equipment or components used with our products. Any such repair or replacement is the responsibility of the purchaser. Lab599 is not responsible for any special, consequential, incidental or consequential damages, including but not limited to any loss of business or profits.
You can send an email to email@example.com, or by filling out the form below.